Hi guys. I have two date fields on a Service Catolog request. I want to limit the time between the two fields to 30 days. Here's the real world description:We loan out equipment for a maximum of 30 days. The form I have created has a start and end da...
Hello, I am trying to set a tooltip for a Catalog Item Variable in a Variable Set through a client script. I tried to set this using an onload client script with g_form.showFieldMsg but it is not working. I am not sure if showFieldMsg is the correc...
Trying to get the Emergency Response Apps working. I have them Installed but getting this error message: "SubProd install missing" what does that mean, how do I resolve it?
I am trying to set a delay in the script and after 1 sec I want the queries to run, but I am unable to see the logs and the code is not executing at all line 64 log is not visible in the logs
I want to add more details to the @mention function of Service Now. Currently, we run into an issue where we have users that have the same name. When we use the @mention function it only shows the First Name and Last Name of that user. I want to add ...
Hi, our org is going to implement servicenow as a new ITSM tool. Could anyone please point out if there are generic project /implementation plans I can look for?
i am developing a custom application on my PDI and have created a record producer to use on the service catalog. However, each time a user makes the request, i get an error message 'Requested record not found' . Adding the custom role to the user see...
Hi Community, I need help in filtering the records , which does not starts with in addQuery() method. How can we achieve this? Any help would be greatly appreciated. Thanks, Pihu
Hi Experts, How to use if condition of following script in flow designer. gs.getuser().ismemberof('current.cmdb_ci.support_group') Regards Rajveer
Hi All, I just noticed the below code in one of the Relationships. Can you please explain "SubQuery" ? current.addEncodedQuery("SUBQUERYsys_id,document_id,interaction_related_record^interaction=" + parent.sys_id + "^ENDSUBQUERY"); Applies to Table...
I know this is possible, but I can't figure out how to make it work. What tags can I manipulate to combine multiple XML exports so I only have to import one file. For example, if create a role and a group, then assign the role to the group, then assi...
Hi All, I have a requirement to Import Stories and respective Attachments to Custom Table of another Instance. Currently we are upgrading our Instance to Paris Version, for that we want to move rm_story Data into Custom Table of another instance. I a...
Hey all,I have a requirement to have a field on the incident form and have it mandatory only when the logged in user is part of a specific group. I have tried a client script, business rules and UI Policy's using both g_form and gs.isMemberOf but i c...
We want Standard Changes to just be used by internal users and since the portal requires a two step process where you create and then go look for the change, it is considered inefficient. We would like to have the Template Management and Standard Cha...
Hi All, I have written an onLoad() Catalog Client Script where I used GlideAjax which is calling a script include. Script Include has the simple glide record query where it fetches a date time field value based on the query result. When I execute the...
