How can I make "available for" apply to subgroups of the group I stated in User Criteria?

Ethan Weiser
Mega Contributor

Hi,

 

I have a catalog item that I want to make available for a certain department in my company.

The problem is, the department's group is an active directory group that contains sub-groups.

When I use the "available for" option, it only works for the users who are direct members of the department group. All users in the subgroups cannot see the catalog item.

How can I connect the subgroup users to the parent group?

 

Thanks in advance!

Ethan

3 REPLIES 3

w_9
Kilo Explorer

Hello,

1)Try creating custom user criteria and include the subgroups and groups.

2) Add user criteria in the catalog.

 

Please mark it as helpful if it works.

 

Regards
Adarsh Singh

Adrian Ubeda
Mega Sage
Mega Sage

Hi Ethan,

You need to create an scripted user criteria where you check if logged user it's avaliable for that certain company. That check should be done in an script include and the answer must return true or false.

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OlaN
Giga Sage
Giga Sage

Hi,

Not sure if this still is unsolved or not, but i did some research regarding another question, and so I believe you can use what I found to help you understand your issue.