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‎01-16-2017 05:21 AM
My team works on both Incident's and Tasks. I am trying to build a report that will show all closed/resolved tasks and incidents today. Ideally it would show when one of my team members marks it as resolved/closed and not the systems reporting of closed (I believe there is a waiting period to be reopened).
I have what I believe is a working version of the report for Incidents only, however I can't think of a way to combine the two reports.
Appreciate any advice I can get.
Have a great day!
-Chase
Solved! Go to Solution.
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‎01-17-2017 10:51 AM
RE: how to find the version when you're not an admin: on older versions, you can get it by hovering over the logo at the top left (newer versions just say "Powered by ServiceNow").
You can also go to [yourinstance].service-now.com/stats.do
The Build Name will give you the human name of the version.
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‎01-17-2017 10:51 AM
RE: how to find the version when you're not an admin: on older versions, you can get it by hovering over the logo at the top left (newer versions just say "Powered by ServiceNow").
You can also go to [yourinstance].service-now.com/stats.do
The Build Name will give you the human name of the version.
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‎01-18-2017 05:40 AM
stats.do did the trick to find the version, thank you very much!
Build name: Geneva
Build date: 09-28-2016_1701
Build tag: glide-geneva-08-25-2015__patch9-09-07-2016
