How can I find out if there is a cost associated with a plugin?

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Not applicable

Is it safe to assume that if I am able to activate a plugin in production there is no cost associated? Is there any information that will help to determine if there is a cost?

I am looking to activate the  Change Management - Standard Change Catalog Plugin.  

 

Thanks!

1 ACCEPTED SOLUTION

staceybailey
ServiceNow Employee
ServiceNow Employee

Kiesha,



It is not safe to assume that, if you can enable a plugin, there's no extra fee.



However, by using the Subscription Management application in your production instance, you should be able to tell if a plugin is included in your existing license subscriptions.  



  1. In Production, navigate to Subscription Management > Subscriptions.
  2. Click on a subscription.  
  3. View the Subscription Applications related list.   There, you will see the list of plugins that are included in the subscription. These may be activated for no additional fee.


This takes the guesswork out of it.



Reference:


View the applications and plugins that are included with a subscription


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6 REPLIES 6

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Keisha,



The plugin info via the doc site, should say you need to purchase before you can request.



Activate_Discovery.png


Aditya Telideva
ServiceNow Employee
ServiceNow Employee

Hi Keisha,


If i were you, i would not assume anything but directly reach my sales POC and get it clarified


Thanks,


Aditya Telidevara


PS: Please do mark as helpful, if you ahve found so:)