How can I have 1 change request go to the CAB Workbench meeting twice?

AaronK1
Tera Contributor

When I use the CAB workbench, I am unable to submit a change through the CAB workbench a 2nd time. Occasionally this needs to happen. what can I do to send it through the 2nd time?

1 ACCEPTED SOLUTION

It can be added to multiple CAB. If you are automatically adding items to the CAB, check your CAB Definitions filter criteria to make sure it's not excluding certain items.

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7 REPLIES 7

Mike_R
Kilo Patron
Kilo Patron

You would need to add a new agenda item in the CAB meeting configuration. However, it's not possible to add an agenda item if the meeting is already in progress. You would need to set the meeting state back to Pending, add the agenda item, then move it back to in progress.

AaronK1
Tera Contributor

That wasn't the solution actually.  I found this in a previous note.

As well as the CAB definition's filter conditions, the script that adds the change_request to the cab meeting (via ui action 'Refresh agenda items') also checks to see if the change_requests already exist as pending/in-progress items from another cab meeting (for the same CAB definition).
This can cause confusion, and you might want to check the cab agenda items to see if your change_requests are already related to CAB meetings (for the same definition) with a state of pending or in-progress.

sn_change_cab.CABMeetingSNC
/nav_to.do?uri=sys_script_include.do?sys_id=22a5e6f3eb32120034d1eeea1206fe40

refreshChangeAgendaItems() about line 333

Laura26
Tera Contributor

 

 

 

 

 

 

 

We had the same issue. Change is presented in CAB Meeting 1 and then it doesn't get implemented and/or something changes and needs to be rescheduled. Jump to CAB Meeting 2 where the Change should show in the agenda to review but doesn't.
Solution:
Before being able to manually add the Change to the CAB Workbench Agenda, we were able to remove the Change Record from the CAB Agenda that it was first presented in so that it would pull into the current CAB Workbench Agenda.
CAB Agenda Items table > under Task Column find specific Change Number > Open Record > Delete > Confirm Deletion of the Record

 

 

 

 

 

 

We had the same issue. Change is presented in CAB Meeting 1 and then it doesn't get implemented and/or something changes and needs to be rescheduled. Jump to CAB Meeting 2 where the Change should show in the agenda to review but doesn't.
Solution:
Before being able to manually add the Change to the CAB Workbench Agenda, we were able to remove the Change Record from the CAB Agenda that it was first presented in so that it would pull into the current CAB Workbench Agenda.
CAB Agenda Items table > under Task Column find specific Change Number > Open Record > Delete > Confirm Deletion of the Record