How can I know in what Data-center is located my instance?

davidsizu
Giga Contributor

I'm aware of the different locations of Servicenow Datacenters (Datacenter locations of Servicenow).

 

It's possible to know in what ServiceNow Datacenter is located my instance?

 

 

Thanks,

David

1 ACCEPTED SOLUTION

Jamie_douglas
Giga Expert

Hey,



I think you can tell which data center your instance is on by taking a looked at the "connected to cluster node:" setting in stats.do..



Instructions:


1. Add /stats.do to your instance URL..


2. once the page loads the second option down is "connected to cluster node:"


3. you should see something like.,.. app38035.sjc5.service-now.com:....


4. look at the sjc5 part of the string..



This example I gave above is of a demo instance so I think sjc is the Internationale abbreviation for San Jose.. My instance is in australia and the sjc5 part of the node says BNE1 - BNE is the Internationale abbreviation for Brisbane which is in fact where my instance is located..



Hope this helps you identify the instance location..



Please mark this answer as answered/correct if you find this helpful.



Thanks.


View solution in original post

6 REPLIES 6

Jim Coyne
Kilo Patron

Type stats.do in the navigation filter and you'll see the data center code on the 2nd line:


ServiceNow.png



It's the IATA location identifier, or commonly known as the airport code for the city.


Thanks a lot Jim!


Jamie_douglas
Giga Expert

Hey,



I think you can tell which data center your instance is on by taking a looked at the "connected to cluster node:" setting in stats.do..



Instructions:


1. Add /stats.do to your instance URL..


2. once the page loads the second option down is "connected to cluster node:"


3. you should see something like.,.. app38035.sjc5.service-now.com:....


4. look at the sjc5 part of the string..



This example I gave above is of a demo instance so I think sjc is the Internationale abbreviation for San Jose.. My instance is in australia and the sjc5 part of the node says BNE1 - BNE is the Internationale abbreviation for Brisbane which is in fact where my instance is located..



Hope this helps you identify the instance location..



Please mark this answer as answered/correct if you find this helpful.



Thanks.


Thank you Jaime!