Need to Populate Short description and description RITM variables on newly opened Change Request

[Indup]

HI guys,

There are two variables on RITM, Short Description & Description. If we open the RITM, in the related lists there is Change Request tab. So once we go to that Change Request tab and click new, it will give 3 options Normal, Standard and Emergency. Whatever we select, the change request form gets open. Then in that Change form i want to populate Short Description and Description fields with the values of Short Description and Description of RITM variables. FOr that i have written a BR and its not working. Can someone correct my code plz

my BR:

Table: sc_req_item

after-->insert

Script:

var a = new GlideRecord('change_request');
a.initialize();
a.get(current.sys_id);
a.short_description = current.variables.short_description;
a.description = current.variables.description;
a.insert();

Regards,

Indup

[Ankur Bawiskar]

Hi,

it should be this

Also set the parent of CHG as RITM

var a = new GlideRecord('change_request');
a.initialize();

a.parent = current.sys_id;
a.short_description = current.variables.short_description;
a.description = current.variables.description;
a.insert();

Regards
Ankur

[Ankur Bawiskar]

@Indup 

If you want fields then it should be this

var a = new GlideRecord('change_request');
a.initialize();

a.parent = current.sys_id;
a.short_description = current.short_description;
a.description = current.description;
a.insert();

Regards
Ankur

[Indup]

Hello Ankur,

I have already written that above code previously and tried. I can try now with some changes in the code but currently my instance is down. So i will wait and will comeback

Regards,

Indup

[Indup]

Its working, but here what i want is, when we go to related lists and go to change request tab, and if we click on new, then only a new change form will be opened and in that new change form these values should populate. So for that do we need to modify "new" button UI action?

Regards,

Indup