how can we remove a filter condition related list in change request "incident fixed by change" filed

[Community Alums]

how can we remove a filter condition permanently on related list in change request "incident fixed by change" filed

see below

[Kalyani Jangam1 · Accepted solution]

Hi @Community Alums 

1. Navigate to any OOB Instance 
2. Navigate to incident.list and open any Incident record. 
3. Go to its related lists for ex. Child Incidents
4. Right click on any column's breadcrumb icon. 
5. Configure ->List Control
6. List Control form will be opened. 
7. Configure -> Form Layout. Add "Edit Default Filter" on Form. 
8. Give your default filter condition for ex. Active - true. 
9. update record. 
10. Repeat step 2 and 3. Click on Edit button. 
11. " Active - true " filter condition is already applied and collection list will be shown accordingly. 
12. Remove this filter.

For more information please refer below docs

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720545

Please Mark Helpful and correct if it will help you.