How can we skip the order status page after submitting a catalog item

[JC S_]

We need to do away with the redirect to order status page on Service Portal for a specific catalog item when submitted. Ideally we will just redirect them to the RITM ticket page.

Any ideas on how to approach this?

[Alberto Consonn]

Hi,

please check the following thread, it will give you an idea on how to achieve that:

https://community.servicenow.com/community?id=community_question&sys_id=c33ec7eddb9cdbc01dcaf3231f96...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Alberto Consonn]

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Shashikant Yada]

Hope this link will help:

https://community.servicenow.com/community?id=community_question&sys_id=c78d872ddb9cdbc01dcaf3231f96...