Hi, We've created 2 before query BR's on the sc_req_item table and sc_task table to restrict access to records to a specific group. The BR's work as expected but the Flow is failing to create sc_tasks.If the flow runs as system user, no task is creat...
Hi Hoping someone can guide me to write a simple onChange catalog client script. Have a requirement, where a catalog field should allow alpha-numerical values and not allow special characters EXCEPT 'dashes' and 'dots/periods'For example:Allow: Test...
Is there any document generator in Servicenow similar to Javadoc?
Endpoint central has been integrated with our ServiceNow instance. Steps taken for the Integration -1] We installed the "Endpoint Central (Formerly Desktop Central)" plugin.2] The client established the connection from endpoint central.We are experie...
Dear members, every now and then a customer sends us an update via email, with i.e. additional or missing information.This happens especially when working on requests, that were postponed - the users send missing information and the request is ready ...
Hi,I am trying to set the fields as ready only on the survey questions. I have even set the field read only to "true" in the metric category table but when i open the survey i don't see the ready only to be set on the field.As i am already setting th...
@Ankur Bawiskar Could you please provide me step by step instructions to create Request/RITM in servicenow Instance via Rest API from third party tool. Note: First, request form will be submitting on third party tool and it should create a request i...
Hi, I have a requirement, in flash form there is field called Type with option location and account.and another field called Tablename (data type is tablename ).If location is selected in type then cmn_location is display in table name and if account...
Hi All,Actually in Record Producer , i have some number type variables, i have given type as single line text, So my requirement was those variables should only allow numeric value, ?Is there any possible to only one client script for all the variabl...
I have a multiple related list on same table but need to show ui actions only on particular related list and hide on others
Hello,Can someone help me how to add cc in the response mail to servicenow .I have an mail script which forms a link like below:var link = 'mailto:'+ emailAddress +'?subject= Re:' + number + ' - verify res&body=Resolved' + email.watermark;This will ...
I'm trying to use VTB to track Tasks that fall under a certain category (report request related tasks) and the status that they are in. So as to not lose track of the rest of my tasks, I'm looking for a way to identify Tasks that are, and those that ...
Hello. I am trying to schedule a report to be sent every Monday-Wednesday-Friday. I have pawed through numerous posts, and come up with same answer each time , BUT my report gets sent no matter what day it is. If anyone has any ideas, I'd really app...
Hi All users are not able to view the reports even though reports are shared across the group and users also have an itil role
Hi, I have created/pulled a report in Servicenow. For a ticket the Response-time in servicenow is 14 Minutes In Excel sheet when i export it shows extra 37 Secs.. for different records its different. Can anybody please help me with this. Is it Seco...
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