How to set reminder email post 3 days of survey email triggered?

jennyjenny
Kilo Contributor

‎05-10-2019 04:33 AM

Hi All,

How set reminder email for survey, post 3 days of survey triggered.

please help me.

 

Thanks ,

Jenny

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3 REPLIES 3

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

‎05-10-2019 04:43 AM

Hi,

you need to:

  • create a new Event (Event > Registry)
  • create a new Email > Notification for the assessment instance table) with a condition as in the below image.

find_real_file.png

Please remember to set the new event created in the point 1 to the Event name (yellow).

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

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Alberto Consonn
ServiceNow Employee
ServiceNow Employee
In response to Alberto Consonn

‎05-13-2019 02:28 AM

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto