how do I add close codes

heidiyablonski
Tera Contributor

I have a request to add a bunch more close codes but I am unable to find where I can add these additional codes.   I'm brand new to ServiceNow, we haven't even launched yet so please forgive my ignorance.

5 REPLIES 5

Sunny Joel
Giga Expert

Yes, that's how I did it.

But when I do make a change (add new entry), I get an update stating error ""Illegal attempt to access class 'com.glide.util' via script".

The update goes through and works fine but wanted to check if anything is broken?