How do I create a schedule for a Standard Change
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02-12-2019 03:02 AM
I am creating scheduling jobs via System Definition > Scheduled Jobs > 'Auto generate something (a change, an incident, a ci etc) from a template' for normal changes, which works as planned. This is so I can automate the creation of a change record from a template for the regular changes such as monthly patching.
However when i select a standard change template it is creating it as a normal change. This is default OOB in Kingston, but I would of thought it should of created a standard change as I am selecting a standard change template. There are no options within a standard change template to set the type as standard. Any ideas on how I can get a standard change to be auto created via the scheduled jobs.
I've searched the forums but have not found the answer
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Change Management

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12-13-2019 06:44 AM
I've experienced the same issue when trying to schedule a standard change. Did you ever find a solution or did you end up just recreating the standard change as a template with the type of Standard and scheduling the 2nd template?
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12-16-2019 12:38 AM
I eventually found a solution, by selecting the conditional box and using this script
var change = new GlideRecord('change_request');
change.initialize();
change.type = 'standard';
change.requested_by = "System Administrator";
change.applyTemplate('INSERT TEMPLATE NAME');
change.insert();
hope it helps. Specifying the change type is crucial part, we also added in a requested by as it was leaving it blank