Hello,I have never worked with order guides before and now I need to create an Order Guide with two items that already exist and have their own workflows. The thing is I need the Order Guide to have a workflow with and approval and two tasks that nee...
I have 3 date fields in a form and I have to ensure all of them satisfy the condition that a date of the past cannot be put in them. How do I implement this in the most concise way?
Afternoon, I'm trying out scheduling running our ATF's using cloud runner. For reasons I've not yet identified we get differing results when we re-run failed tests i.e. previously failed tests suddenly work. For this reason I'm wondering if it's poss...
The 'additional comments' field in SCTASK doesn't appear to have @mentions enabled Can this be enabled and if so, how?
Hello , I want to calculate total pending time spent on ritm using metric definitionthe scenario is: we need total time spent on ritm excluding pending time.I have created field value metric definition->which gives time spent for every field.Next i h...
What are the new features in vancover release
Hello, @Sagar Pagar , Like i have a catlog item in it i have one varibable called test if i click on the test as yes then it will redirect to my system path location it is " C:\Program Files" this on its not an URL so can you please help me onthis .....
I'm creating a new UI Action on User form named as "Manage signature" which opens a custom UI Page by which user can draw signature or can upload signature image from system. while I'm clicking on Add Attachment button created in UI Page it should gi...
Hi all, I was doing some work with email scripts in DEV and accidentally pasted over one script, and now I can't return it to as it was. The change was captured in my update set, so I'm wondering if there is a way to revert the change from the update...
Hello All,I have Requirement, to make the managed attachments need to be mandatory while submitting the catalog item Request in ITIL view. Please refer the below screen shot. i have tried the client script as below:function onSubmit() { //Type ap...
Walk-up interaction which are in on-hold state is abandoned by system. How can we solve this.
I have a requirement that the Accounts catalog item requests should reassign to specific 2 assignment groups called X and Y. Those requests should not be reassigned to any other groups we need to restrict.How can we achieve this Please suggest .Thank...
Hi Team,I am trying to insert the reference qualifier condition on ATF step config input/output variables and in the form level I am not able to see reference qual field. In the list view field is not editable . please find the attachment for referen...
Hi Folks, Greeting...! I want create header name on portal in between "System Status " and " Request ", How to add the clickable link on portal. Kindly help me on this, I want clickable link display on Portal Like " Tours" Kindly advise on this scena...
Hi All, My requirement is to populate the communication device (the communication devices are stored in a ci_comm table) assigned to the "Requested for" user of the catalog item as the configuration item(Affected CI) in the catalog task that gets gen...
