Hi,Can some one will help me out which is the best method to learn the Service Portal from scratch. Please help me with the Real time use cases.Thanks,
Please help me. I would like to know how to Edit ACL control of function fields.I had been creating reports using function fields.However, due to security enhancements to ACL related to function fields, the reports are no longer displayed. I want to ...
Hi All, I have requirement like Customer wants to send Knowledge Article notification to Author , KB Owner and as well Content Owners.what does it refers "Content Owners" refers? ThanksRamu
Hello Team, I have a variable (grayed out) on a record which has been created via a record producer. I want to add that variable to the table list view. Could you please me with a way to achieve this. Thank you!! Pravallika
HI All, I Have one application.I was summitted application after all Fields Read only. my Question is how to overcome to Read only After summitted
We use function attachment default of Servicenow.However, When We upload file, we get error: File type not permitted or mime type does not match the file contentWe tried delete file content and upload file. We can upload this file If file content has...
Hello, I have a report on the Task table, and I am trying to add the condition 'State is not Resolved or With Vendor', however I do not see Resolved or With Vendor. Specifically under the Work Order table is the choice State value Resolved, and State...
Hi, Is there any out of box feature to send a custom table data(delta) to SFTP in PDF and XML format on daily basis.Can I use flow designer with "Generate PDF Document flow action" and SFTP step to achieve this. ThanksRaji
Hi Team, Can somone please help me on the below information.We have a parent company now in that company one child customer is going to divide and planning for new instance creation.Please help me how can we do the Restoration and what checklist we n...
Hi All,I am modifying a catalog in which I haveVariable 1: List collector variable name "Application" in which i am gliding "cmdb_ci_business_application". Variable 2: Environment which is select box having choices with, production, DEV, QA so on.. ...
I am having a custom table with few fields . When some changes are made for the fields, that is not getting captured in the Activity filter. I even configured the field in the activity filter by clicking on the filter icon.But still updated fields ar...
I have created catalog item , have a requriment to validate attachment size on onsubmit catalog script. above catalog item sys_id=1c006ba297c67110dc42b380f053af9a which is visible in url In above attachment table attachment have different sys_id. P...
In transfer order line form[alm_transfer_order_line] the model field value are not getting populating even the respective table having the data.
Need total duration of below recordsscript:var val = 0;var count=new GlideRecord('metric_instance');count.addEncodedQuery('id=1db320a2970a31108fc572571153af98^value=In Progress');count.query();while(count.next()){val += count.duration.dateNumericValu...
Hello, is there a way to have a list report stacked/grouped additionally? I have a report of task_time_worked and I have it grouped by task.parent.number so I can group them all by RITM. Is there a way to additionally group them by the sctask? I try ...
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