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HiNot sure if this is the correct forum, but I trying (and failing) to get our managed service providers to add a Role to a user so that he has the request cat function. Our provider is stating that you cannot add a role only to a group and that if...
Hi All,Single Line Text type of variable on catalog is allowing to enter more than 256 Characters. User can submit request by entering more than 256 chars in a variable. Is it a normal behavior.As Single Line Text is having at most of 255 Char, more ...
Hi SNC,Greetings. How to find record name and table name with sys_id of any instance table's record?(i.e.,)1. I have a sys_id of client script or b.rule or any system related = Yes i can find that in sys_metadata table. Let's take this scenario :2. I...
Hello, I am looking to extract cmdb data from another application using the REST api call. I want to export data based on a date range, but by not hard coding the dates. I tried by using the sysparm_query=sys_created_onONYESTERDAY+10, but it still ex...
Here I need to send request from SN to testing tool and get response back in SN Which tool can support this outbound integration from servicenow I am trying in SOAP UI but in that I am not able to find the Endpoint for adding in servicenow soap messa...
Hi All, Need to create a custom widget to show the asset table data and computer table data in the ServiceNow portal, kindly help
Hi Folks , I want the list of ITIL users last login , who interacted with ITSM homepage only, it means worked on tickets request/incident , visited ITSM incident/problem/changes etc. ,Not including the service portal interaction.Can someone help me w...
Hi i want to set my table reference field to show data in descending form as latest data created first i tried but its now oworking anyone has solution for this how this works?
Hi All,I want to pass 3 parameters to in event queue, gs.eventQueue("event name", current, current.assignment_group ,(value1,value2 )); I want to use value 1 and value 2 in notification;
Hi, Can we create more than one schedule entry to the SLA schedule ? In the schedule, there is schedule entry related tab. I have added one entry to the schedule.Now I want to add another entry to the same schedule to exclude one specific day. Is it...
Hi TeamI am facing a issue in Phone number field typeI want to display an Error message when the Phone number field allows special characters and spaces. regardsRushikesh
Hello, The priority data lookup rules is not working on the problem table. When the Impact and Urgency are changed, Priority is not updated. It works fine on the incident table but not on the problem table. I checked the tables and saw didn't have a ...
Hi, I have a requirement to show the cost center in the catalog form from the custom table.In the custom table we have only user id.On change of user id in the form cost center should populate.Script include:var requestor_details = Class.create(); re...
i am using one variable formatted in the RITM table, I have some variables which should be hidden from the portal side and only be visible in the variable formatter and also these should be editable also in formatter.how can i achieve this requiremen...
which role can move the Problem to the Root Cause Analysis state from Assess state ?
