How do I delete the overview tab

[joshmorris]

Does anyone have any idea how to remove this overview tab when creating a new problem in SOW 

[Dr Atul G- LNG]

Hi @joshmorris 

It looks like a cache issue. As per the KB, it should work. Did you try running cache.do?Try logging out and logging back in as well.

[joshmorris]

Yeah I did both and it still shows

[Ankur Bawiskar]

@joshmorris 

I followed the same steps and it removes the content within the Overview tab but it shows that message "Contact your admin"

This worked for me

1) Open "SRP Record" page variant under SOW and click Duplicate

2) Create a Variant of "SRP Record" and Give Name as "SRP Record copy Problem"

2) Ensure this page variant has this condition so that it shows only for Problem table

give condition as table=problem

3) then remove the Overview tab itself from Right Side in the latest variant you created

4) Click Save It should be gone

Output:

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bhuvan]

@joshmorris 

Below is for Incident and Change, follow similar steps for Problem

https://www.servicenow.com/community/change-management-sow-forum/hide-overview-section-in-change-req...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1299019

https://www.youtube.com/watch?v=Q2WfNusHfm4

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[joshmorris]

I followed these steps and it still shows