how do I remove this error message: ACL exception Insert failed dur to security constraints for change request

[mick1]

We are trying to intergate with Electric Cloud to automatically create the change request but we are getting this error message:

++ curl -X POST -u 'electriccloud.services:aeb9a!9d63d027db6eca@a2371aad9e5' -H 'Accept: application/json' -H 'Content-Type: application/json' https://oportunsandbox.service-now.com/api/now/table/change_request -d ' { "category": "Application", "u_subcategory": "Release", "type": "Normal", "priority": "2", "state": "New", "risk": "Moderate", "assignment_group": "Engineering", "short_description": "Full Release Version 16.7.2 for SIP, Zeus, and Mobile", "description": "DOC-1292 Enhance CA loan docs for GCP/RACH scenarios [QA Only]", "start_date": "2016-09-29 21:00:00", "end_date": "2016-09-29 22:00:00", "change_plan": "api-client", "backout_plan": "Revert deploys to previous version.", "test_plan": "QA will execute production sanity tests." }'

{"error":{"detail":"ACL Exception Insert Failed due to security constraints","message":"Operation Failed"},"status":"failure"}

[Geoffrey2]

Is your Change table configured to allow inserts via web service?

Does the User account you're using have the correct roles to allow inserts on the change table?

[mick1]

This resolved my issue. I completely forgot to add a role to allow this action.

[arawat]

Hi Mickey,

How did you add role? I created a new user but am unable to add table role to that user. I am on Istanbul instance.

[Unknow]

how can i navigate to that screen?