How to restrict user to login based on country
How to restrict user to login into instance based on country
Forum Posts
How can I avoid creating two Change tasks?
How can I avoid creating two Change tasks?When I create a Change request, the flow automatically creates two Change Tasks.How can this be deactivated?
How to restrict a variable via ACL to a set of users
Hi,I am having a requirement to restrict a variable 'Description' in a catalog item. This is available in all the catalog items in the system, it is in the variable set.If someone selects the confidential checkbox on the RITM, then this variable has ...
Create a Service Request(SR) from Inbound email
Hi All, I want to create a Service Request(SR) from an inbound email. The SR form should be identical to the incident, the only difference will be the number prefix. Currently in our SNOW instance we only create incidents(INC). Could you please guide...
Resolved! Convert UI Macro to Widget
Hello Community, I have created a UI Macro which is being used to upload data into MRVS from an attachment at the click of a button.That is working fine in native view but I would like to use it on Portal as well. Could someone point me in the right ...
How do I checkout a published workflow?
How do I checkout a published workflow? Please answer simply as I am new to ServiceNow. Thanks you!
Resolved! How to add a variable info in the incident form ?
I have created a catalog item, Created the workflow & using Create Task activity i have created incident Record.i want to display the Variable information in the incident Record ,how can i get this info? BY Record Producer we can create incident Tas...
Resolved! How to remove "CC" recipients in email notifications
1) How to remove "CC" recipients in email notifications 2) I have created QA manager group and added 6 users and configured notifications and added QA group to that notifications. The issue is ...the notification are triggering but users in QA Grou...
How to add Form widget to Service Portal
Hi, How to add a form widget to the service portal, I have tried it is showing no record found so can anyone help me step by step to add a form widget to the portal page much helpful Thank you
How to share a survey with other users
Hi,I have a requirement. I need to share survey with other users. Let's say i will receive the survey and i will not be taking it and i need a member from my team to fill out the survey for me on my behalf. But when i share the survey link that i hav...
Resolved! How can I have 1 change request go to the CAB Workbench meeting twice?
When I use the CAB workbench, I am unable to submit a change through the CAB workbench a 2nd time. Occasionally this needs to happen. what can I do to send it through the 2nd time?
Sourcing Task NOT showing Add Purchase Order Button
I have a sourcing task that has been created from a request. I can Add a Transfer Order just fine. I can't add a Purchase Order. The button is grayed out. Procurement module is active, and the catalog item, product model, and vendor catalog item reco...
Resolved! How to remove the incidents associated with problem records
Hi, i have a problem record where the incidents got attached to it I want to remove the incidents for the problem record from the related list but I could not find the edit option to remove the incidents
Interactive filter for multiple field
Hi,I wanted to build an interactive filter in which I can select from multiple fields and values. But I am unable to do so. How to proceed with this? And how to select multiple field values for this. Any suggestions are welcome
sc_request state and dictionary choices - no values appearing but is present in the API response
Sorry if this is a silly question - but I'm going through the process of reviewing the SN Dictionary to see what state values are available/have been defined. I have done this for the Incident table where the following have been identified: LabelValu...