Remove header banner from service portal

[Sin]

Hi all,

Here is my instance url https://abc.service-now.com (sample), when end user login they will be redirected to service portal page.

Along with the portal header , instance header also getting displayed. If I refresh the page am getting only the portal header(instance header disappears).

I don't want this instance header to be appear on service portal. why it is appearing? Is there any way to hide/remove the default instance on portal?

Thanks in Advance!! 

[Raj68]

Hi,

you can use below code:

Add

header{

  display: none;

}

or

https://community.servicenow.com/community?id=community_question&sys_id=8728cf6ddb1cdbc01dcaf3231f961928

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

[Sin]

@Raj thanks for you suggestion:-)

header{

  display: none;

}

Hides the header, but it returns the blank white space at the place of header. how to remove that?Tried with absolute positioning and visibility collapse also.

[dvp]

There might an issue in URL when it is redirected. Can you share the URL after it is redirected to portal

[Sin]

yes . When end user login ,they will be redirected to portal directly.

portal url is '/sp', but here am gettin /nav_to.do?uri=%2Fsp.

This must cause the issue.