How do you get the tree picker to display for kb_category with Knowledge V3

Jerry20
Tera Contributor

We are just starting the migration from Knowledge V2 to V3, developing our knowledge in Helsinki.   I seem to remember that when you create a knowledge article, assign the knowledgebase and then assign the category, there was a tree picker for the category field.   The dictionary attribute for kb_category has field_decorations=kb_category_reference_lookup.   I'm still seeing the traditional method of displaying categories

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Hi Jerry,



Thanks for the update. Can you mark your answer as correct so other scan find it quicker and it gets removed from the unanswered list? Thanks.


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bianca_vaccarin
ServiceNow Employee
ServiceNow Employee

There is a Known Error created for PRB658812. You can subscribe to KMv3-style category picker not available on knowledge base article form (KB0596195)   for updates.


Helsinki Patch 2 fixed the problem for us


Hi Jerry,



Thanks for the update. Can you mark your answer as correct so other scan find it quicker and it gets removed from the unanswered list? Thanks.