In ServiceNow's UI Builder, audiences are user criteria that determine which users can view a specific page variant, allowing for personalized user experiences by restricting access to certain pages based on roles or other user attributesNavigate to...
we have a p1 notification related list where they can add a new p1 broadcast. I have been asked to make a related list for P2 incidents where they could click new and it would use an email notification that have created. I have the new related list j...
Hi all, I've been running into a problem with requests. Every time I mark a RITM as Closed Complete, it's parent Request is marked as Closed Incomplete. As far as I can tell this is controlled by the "Close Parent if Required" business rule, but the ...
Hi All,Actually in record producer, few fields are Currency type fields, So my requirement was that need to enter currency , basically these fields needs to map with backend fields in the incident form Please help me to solve this. ThanksDeepika
The fields Parent Incident, Problem, Change Request, and Caused by Change of "Related Records" tab of an Incident record in ServiceNow is Read-only mode after being incident/problem is being resolved or closed. we need this to be in editable mode to ...
Hi All, I need to trigger the notification from flow design using the event, in the event only i need to define the group dynamically.below script works in event log it shows user sys id in Param 1 but notification not triggered. var grp = current.ge...
Hey Guys, I am facing issue with table of contents html tinyMCE option, I have other html toolbar options and once I enable toc/tableofcontents option using attribute section of Article body dictionary, it is saving fine but on form it is removing ex...
Hi, My currency field showing different values in List view and Form view. In list it is showing the value in pound. IN form view it is showing as dollar. I need to show Pound value in both views. My instance currency code is already set to Pound onl...
Hello,I have created a variable set and its showing required Label to end user and populate required field data as label in choice field, but after selection its showing name instead of label in catalog item , how can I correct it is its default feat...
Hi all, While configure the credentails the miro integration with servicenow in the flow designer i am reciving error Can anyone tell me how to reslove this issue.
Hello Members, I have a requirement to attach SLAs to Change records to measure if the given change was performed withing the planned start and end time or not (if actual start time of change and actual end times are within planned start and planned ...
HelloI have a requirement to edit the card notification under approval notification im new on teams integration what possible steps to modify the card notification on teams chat. Please check the image for reference.
Hi Everybody, In Platform Analytics, I see some out-of-the-box dashboards that I don’t want users to see.When I check the table pa_dashboard.list, I can open the dashboard records. However, in some of the record forms I can see this message appearing...
Hi All,I am working on a requirement where I need some help to achieve the desired behavior in Employee Center.Requirement:All service catalogs (with key user restriction) should be visible to all end users.However, only key users (members of a speci...
Hi All, Can anyone give me the step by step how to do miro enterpise integration with servicenow including the plugind required . Thanks and Regards ,Chandan