How do you move a set of knowledge articles from a lower environment to production

[Donna C_]

How do you move a set of knowledge articles that were created in a lower environment to production environment?  And how do you resolve or avoid KB number duplicates?

[Mike_R]

I usually try to avoid this because of the duplicate number issue. How many articles do you need to migrate? Is it too many to do manually?

[Donna C_]

Hello Mike,

It is 24 articles and we wanted to check to see if there was a way to avoid having to recreate them manually.

[Mike_R]

I'll defer to others in the community in case they have other ideas but here are some options (in no particular order):

1. Export/import the XMLs. Also export/import the versions if you are using versioning. You can then update the KB number or auto-number to avoid conflict.

2. Export to excel and then import. This will recreate the KBs, which will also assign it a unique number.

3. Recreate them manually. Split up the 24 articles between a few people and it will make it easier.

Me personally, since it's only 24 articles, I would probably just do it manually. 

[Donna C_]

Thank you for your time and suggestions.