How I can copy worknotes from Incident → Child Incidents and Incident Tasks

[Arjun Kumar Le1]

How I can copy worknotes from Incident → Child Incidents and Incident Tasks

[Sagar Pagar]

Hi,

Using after insert/update business rule you can copy work-notes from Incident to incident tasks.

Thanks,

Sagar Pagar

[Community Alums]

Hello,

Could you please ref following thread - 

1. https://community.servicenow.com/community?id=community_question&sys_id=abebf0c71b8a8990c790ece6b04b...

2. https://community.servicenow.com/community?id=community_question&sys_id=689d0b2ddb9cdbc01dcaf3231f96...

Thanks
Akshay Kangankar
Please Mark ✅ Correct & Helpful, if applicable,

[Community Alums]

Hello @Arjun Kumar Lenka 

Did you get chance to look into solution provided by me. Please let me know if you need any help.

Regards,

Akshay

[Uncle Rob]

I prefer to do this kind of stuff via Flow Designer instead of business rules.  Less code, and more visible.

Here's a video I did that talks a little about the opposite direction (children to parent), but you can easily do the opposite:  a look up records condition to grab all the children, then a For Each flow logic, then an update record action.