How make record producer variable editor fields READONLY?
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11-12-2019 07:47 AM
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11-12-2019 09:35 AM
Hi,
can you try to check ACL on question_answer table since this table holds the value for the variables from record producer
open the individual variables under record producer and give role as admin in the write roles section under permission section
do this for every variable
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Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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11-12-2019 09:51 AM
Setting restrictions at ACL level would prevent users from entering data when creating the record. Best practice would be to create a Catalog UI Policy to make the fields read-only at Target Record level.
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05-24-2022 07:41 AM
Hello
Hope you are doing well, I am facing similar issue and making the field read only using catalog ui policy and at Target Record level isn't working for me. Can you please help me with any other way ?
FYI, we are using Sandiego version.
Thanks in advance,
RC