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02-12-2022 11:30 AM
We have a created a new state in problem table and that state is not showing in the flow formatter. How a newly created state will appear in the formatter
Wanted to add a new state between Root Cause Analysis and Fix in Progress
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02-12-2022 11:42 AM
This will be achieved using process flow
Navigate to Process Flow (System UI - Process Flow)
Create a record in the process flow
Table: problem
Name:
Label: Your New State Name
Order: 350 (Based on the order values of Root Cause Analysis and Fix in Progress)
Condition: State is "Your New State"
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02-12-2022 11:42 AM
This will be achieved using process flow
Navigate to Process Flow (System UI - Process Flow)
Create a record in the process flow
Table: problem
Name:
Label: Your New State Name
Order: 350 (Based on the order values of Root Cause Analysis and Fix in Progress)
Condition: State is "Your New State"
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02-12-2022 11:43 AM
Hello
Navigate to All > System UI > Process Flow.
There in the table coloumn in the list view put the table name of the screenshot
Then you will see the states which are in screenshot Then create the record for new state new state .
Make sure you enter the order correctly
Please mark answer correct/helpful based on impact