How to add catalog item name in sc_request form
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03-20-2020 09:25 AM
Hi All,
I want to add the catalog item name field in the sc_request form. I have tried but it is not working. Can anyone give me a solution?

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03-20-2020 10:24 AM
RITM workflow is not an option here as it gets triggered when the request is approved.
And looking at the requirement I believe it's mostly required for request approval.
-Tanaji
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03-20-2020 10:28 AM
Well actually it is, I've got a working example for this 🙂
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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03-20-2020 10:59 AM
You might not have approval on request.
I cheked again on my PDI instance and there is no workflow attached before the request is approved.
-Tanaji
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