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‎03-18-2020 11:43 AM
We would like to use Templates to pre-fill information at SCTASK level. However, when we apply the template, it fails to update the Additional Comments section. I believe, additional comments can be applied at RITM level. Is there a way to get the additional comments at SCTASK level? Is there a work around for this?
Appreciate your inputs on this!
Thank you
Sushmita Vanam
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‎03-19-2020 05:38 AM
Hey SushmitaV,
First, additional comments field make it available on form by form layout.
then try to apply template.It works for me.
Please mark Correct and Helpful If it works for you.
Regards,
Indrajit.
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‎03-18-2020 01:48 PM
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‎03-19-2020 06:41 PM
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‎03-19-2020 06:55 PM
Perfect, that's an easy fix. Add the field to the form and you should be good to go 🙂
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‎03-20-2020 09:08 AM
Thank you MB.