Once, RITM task was closed complete need to update the fields in flow designer.Need to update sc_request table in flow designer. The fields were request state. When I try to add action in flow designer and select sc_request as table. In record I will...
Hello,How to set the "VIP" flag to true on user record when user is part of the group "GLOBAL-VIP-USERS". Thanks
We have catalog item that has the following field Look up select box field called Campus - Which references the u_campus field in the table cmn_location andReference field called Exam Room Location - Which references the cmn_location What we want is ...
Dear Community, I am sure some of you have had asks from ITIL users that they want to be able to close SCTasks in bulk without opening a record. Of course, we all know that this is possible to do in a list view with all standard attributes, but what...
is anyone able to help me with a fix script to close multiple sctasks in ServiceNow (Utah)
We have email notifications set up for a variety of scenarios, such as when an incident is assigned to me. We have an SMS alternate defined, so it is sending that as a text message when I subscribe to that notification with the notification channel I...
We've a requirement to add peer approvals (no cab approval needed) for a couple of standard change templates and was wondering the best way to achieve this?
In my requirement, flow designer were created for the catalog item. Now, the Assigned to field is populated with the name of the person that provided the approval. I tried with the script for assigned to field. But, not working as expected.
Hi, I have Work Notes / comments on the Notes form section, but if I remove from the Form section, the Compose section is removed too. I only want these fields on the Compose section, but I can't seem to achieve that.
Hey, is it possible to remove the worknote field just from the Catalog task section in the Details tab (1), but not from the Compose tab (2) in the Service Operations Workspace? If I want to configure the form layout and remove the field there, it w...
Hi,I can't able to access the Content Management System(CMS) from navigation how to access the same.
Hello All,I have a catalog item where it creates 5 catalog tasks in it based on the path variable.Path Variable :Fast Track : Value - 1Full Track : Value - 2Tasks based on the short description :Task 1 : Initial AssessmentTask 2 : GAO ReviewTask 3...
Hello, I got an observation as nearly 2364 entries as " Reports assigned to nonexistent group/User" , i checking i see the most of the user are moved out of organisation, what is the easy way to remove these users and ensure the correctness, Regard...
Hi All, I am using onChange catalog client script on Var1. However, clearValue for Var2 is not working onChange.Below is the Script. Kindly help. g_form.clearValue('Var2');g_form.clearOptions('Var2');if (newValue == '1' || newValue == '2') {g_form.ad...
