Anyone know the the setting in Outlook or Chrome that needs to be updated when a user is clicking on the approval link in Outlook and it's launching a Chrome browser instead of the approval email?
This are two fields in catalogue form.PH last name- MaryCheck digit- when you entered something in field"PH last name" then the starting ( First character) letter of name will.
Custom Business Rule is not working in Service Operations Workspace. We've a custom Business Rule on Interaction table to redirect to Catalog Item whenever Type is selected as 'Request' and custom field 'Catalog Item' to pick from active items.We're ...
Hi, I want to display the RITM variables in the list view of ScTask
ver. Tokyo This is just a random question which may or may not belong here. I was wondering if anyone has thought of using AI for field validation? For example, I'm working with a client that wants a list of every field {text fields, etc.} that could...
Hi, I've written a query business rule on child table, but records are still visible on parent table, But when trying to open records, it is showing as record not found, How to fix this issue.
Hello Devs, I am trying to integrate service now Jira using Jira spoke/integration hub, have followed the below 2 articles we have an on premise Jira server that uses only basic auth, I have set up a mid server and we created a user profile set up fo...
Hello, I am attempting to remove the Delivery Information field from the Employee Center Order Confirmation Window (screenshot below). I'm trying to change this from the Cart Layout of Cart Preview Screen (Two Step). I have unchecked Requested for, ...
How can we get requestor manager name using flow designer script.
Hi,I've few fields in Incident Form like Assignment Group, State, Number, Configuration Item, Opened by etc. I wanted to update the Hint information for these fields on Incident Form only. So, I tried through Configure Label. After updating the Hint ...
Hi Experts. How to make hte currency field on my catalog form using onchange client script?? Example: If I enter 3863(any value) should be convert as $3,863.00. How to write the script using onchange method.
Hi Community, Currently, we are facing an issue where "Edit" button is not visible on custom related list of change form. New button is visible but edit is not visible. We have checked the list control omit new and omit edit button is already uncheck...
Hello everyone, I need to create a report on incident with p1 or the priority was p1 and has been downgrade to p2 ..
Is there a way to auto-populate the assignment group based on the criteria of the category and sub-category? For example, if the category is bi team and the subgroup is Cyberquery the assignment group will automatically populate to the BI Team.
How can I add the duration field on the incident record on my SOW view similar to the one one the view workbench major incident record.
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