How to add column fields in List view - In Portal

[chanikya]

Hi,

How to add more columns here -closed date, Created By, Opened By

 

[Robert Webb1]

Hello Chanikya,

This is typically the "view all" drill-down page for a simple list widget. You can change the columns by doing the following:

1. Navigate to page in the Service Portal you want to modify
2. Hold Ctrl and right click on the widget you want to adjust
3. Click on "Instance in page editor"
4. Choose the page where the widget is located on
5. Hover over the simple list widget and click the edit icon
6. Go to the "fields" property and click in empty space and choose fields.
7. Click "Save" or do a Ctrl + S

Hope this helps!

[Abdul Khan4]

This is the way to add the field basic view.

[chanikya]

i have followed your steps... but here by default it is showing Incident table even when i selected  instance page editor from RITM

[chanikya]

Hi,

i have followed your steps... but here by default it is showing Incident table even when i selected  instance page editor from RITM