This is the widget "My Request" on Service Portal. I want to display group name that person who opened Incident belong to next to the name. (The place I want to display is red square below.) If the person belong to multiple groups, I'd like to disp...
Hi All, I have a custom table and it is currently not extensible but I want make it as extensible, because i have to use same fields in new custom table so instead of creating new one with all fields I want to make an existing table as extensible Doe...
Hi All, I have integrated ServiceNow with 3rd Party, its and outbound integration using REST. the integration is successful. But most of the time its getting failed saying API rate limit exceeded and the error code is 429. Not sure how to resolve thi...
Hi Guys, We have come across an issue with the manual update\add of approvers on an RITM. Our Service Desk sometimes are required to update or add new approvers onto RITM's that are currently in progress and waiting approval. when adding the new appr...
Hi We are trying to integrate with a custom application running in our Google cloud, but are not able to obtain a JWT token from Google for use with the application. We have configured our development instance with the details provided by Google, but...
Hi All, I have a workflow created in test instance. I want to move that workflow to dev instance. Please note that workflow creation was not captured in an update set previously. Can any one please help me in moving it to test instance.
I'm needing to setup a reminder email for users when the survey expires the next day. I have read through the community and setup what I think I need but it's still not working. I have a Event setup called task.send_survey_reminder I then have a...
How to write subqueries in servicenow?
is there a way to add related list to the list view?
Hi All, I have a requirement for a catalogue item to make atleast one variable( out of three different variable type fields) to be set as mandatory initially and when one of those three variables are answered, then the other two need not be mandatory...
How to hide a Related Tab and sections from the RITM form using a UI Policy script. when a particular catalog item is used, the the RITM generated should hide few of the fields, sections and related list and tabs on the form. I have written the ...
Hi I am playihng around in my own instance to learn more and I would like a row with just white space where I drew the arrow. how Can I achieve this so there is like a space between the containers so it is not so tight So I want to be able to figure ...
Greetings community members! I've requirement to implement gap b/w fileds. How to add extra space or gap bw two fields on form. Awaiting for your responses community member's.
Purpose: We have a team that wants to measure how many times they are touching an Incident and who did the touch, they define a touch as adding a Work Note from their team. Because they do NOT assign Incidents to individuals we cannot use assignmen...
Hi All, Could anyone please help to create a report in below format ? We are on Madrid release. Thank you in advance. Regards, Ashish
| User | Count |
|---|---|
| 30 | |
| 16 | |
| 11 | |
| 8 | |
| 8 |
