How to add column fields in List view - In Portal

[chanikya]

Hi,

How to add more columns here -closed date, Created By, Opened By

 

[chanikya]

if it is okay with you , can you login my PDI

dev48363  test/123

[Robert Webb1]

Take a look now

[chanikya]

earlier i seen that there is no Mobile view, so suddenly from where you have got mobile view

could you please explain it

[chanikya]

Can you please tell me how to get mobile view in list of RITM In my instance there are showing only 2-views. Default, self-service.

[Robert Webb1 · Accepted solution]

Hey Chanikya,

There is no Mobile view by default for the sc_req_item table and so you have to create one using the steps below:

Steps to add mobile list view

1. Go to System UI -> Views
2. Find the Mobile view
3. On the lists tab add the sc_req_item table
4. Open the new sc_req_item sys_ui_list record
5. Add the elements and their position as you would like them to appear.

There is no Mobile view by default for sc_req_item and so it uses the task one.

Hope this helps!