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12-06-2018 07:29 AM
Hi All,
We're upgrading to London soon, and we need to change or add columns to the Change Schedule chart. Instead of showing the Configuration Item and Duration, we would like to replace it with the TItle and Assignment Group.
Thank you in advance.
Regards,
Jocelyn
Solved! Go to Solution.
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12-07-2018 05:38 AM
Hi Sachin,
Thanks for the email, but that's not the column I was referring.
As per ServiceNow, in order to customize the page, you need to customize the following scripts
1. UI page - sys_id=a4fac4c7c3310300b6dcdfdc64d3aef8
2. UI script -Sysy_id=01109679d7e01300532c24837e6103c2
3. UI script -sys_id=6ff41e3ac31303009f93dfdc64d3aebb
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04-22-2021 01:08 PM
around line 50-58 (in the ui-script sn_chg_soc.data)
you can find
config_item: record.cmdb_ci ? record.cmdb_ci.display_value : "",
here you can enter the field-item and the value.
then you dont receive an undefined anymore.
I did notice that after you have done this, you still need to add them in the fields of the definition
(as sachin.namjoshi also mentioned in the post above)
Please navigate to chg_soc_definition.LIST table and find your change schedule record.
Open your record and add,remove columns in Left Column, Right Column fields.
please mark if helpful
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07-30-2022 11:36 PM
Hi Lucy, did you solve this?
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04-23-2021 04:44 AM
Thanks so much Peter. Appreciate the quick response! Will give it a try.
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04-28-2021 05:12 AM
Hi Lucy did you solve it with the short description field?
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06-03-2022 10:00 PM
Hi All,
I also followed the steps and Im trying to input Short Description showing as Undefined.
Any ideas?
UI Script: sn_chg_soc.data
Approx. line 57
short_description: record.short_description ? record.short_description.display_value :"",
UI Script: change_soc
Approx. line 163
{
name: SOC.COLUMN.SHORT_DESCRIPTION,
label: i18n.getMessage("Short Description"),
align: "left",
width: 220,
min_width: 220,
resize: true,
template: function (content) {
return "<span data-toggle='tooltip' data-trigger='hover focus click' data-container='body' data-placement='auto bottom' " +
"data-original-title='" + content[SOC.COLUMN.SHORT_DESCRIPTION] + "'>" +
content[SOC.COLUMN.SHORT_DESCRIPTION] +
"</span>";
}
},
I have also updated the Schedule Definition Columns with Short Description.
Cleared cache.
Still showing undefined.