How to add gear icon in a list view?
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03-21-2019 12:04 PM
How do I add gear icon in a list view? Demand and other list do not show gear icon but only a white box where the gear icon usually is to add fields..
This is London version.
thank you!
Dan
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Service Portfolio Management

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03-21-2019 12:08 PM
Gear icon is available for all lists.
Please try clearing cache by cache.do on your instance to see if it resolves issue.
I suspect this may also an issue with your browser.Try in chrome.
Regards,
Sachin
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03-21-2019 12:09 PM
Try an other browser and see if issue still persists.
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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03-21-2019 12:29 PM
Hi there might be a role configured in the UI Properties that determines if user will be able to personalize a list. Navigate to System Properties -> UI Properties then check if there is a role added who are allowed to personalise a list. If yes maybe the user does not have this role. Set this to blank to allow ALL users to personalize list
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03-22-2019 04:00 PM
Hi danamato, how did you get on with this? If my solution has resolved your issue please mark my answer as correct. Thanks!