How to add more tabs to the Header in the Service Portal

[Mariyan Silva]

I want to add case and notifications to the Header of the Service Portal

[Pavankumar_1]

Hi Mariyan,

Step :1 Open the Portal for which you need to add the Menus on Header.

Example: Opened the Customer Support portal. Click on the preview icon of Main menu and click on Open Record.

Step :2: In the related list You can see the Menu Items as shown in the below screenshot.

Step :3: Click on the new  button to create the header menu and configure the new menu item as per business need.

Hope it helps!!

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Pavankumar

[Raj_Esh]

Hi Silva,

This menu's are already used in csm portal. You can replicate them to be visible on SP:

Goto sp_portal.list and search for Customer Support. This is a reference to get a similar menu for SP.

Hope it helps.

Thanks,

Raj