How to add multiple CIs on a Change Request Record Producer thru Service Catalog

[QX]

Hi - I am building a simplified change request that will be submitted thru the portal. I am using a Select List and mapping it to the configuration item so the requester can provide more than one CI when needed and getting the error message when submitting. The Change gets created but only one CI is added and not all the once selected. Can anyone advice on how can I accomplish a requester to add multiple CIs thru a service catalog record producer? 

This is the error I get

[ersureshbe]

I suspect, your change request CI field type is reference and portal end it's list type. Can you check the field type in change_request form.

[QX]

It is a reference field on the change request form. However when you start a new change, before it reaches on the Asses stage, you can add them this way. I just want them to be able to add thru the portal when creating the change. 

[ersureshbe]

In your record producer, how you wrote the script you should split the comma separated values and should map it to appropriate change request.

[QX]

I dont have a script written for it. It just map the field to the Configuration Item and and it does, but errors out and does not bring all the CIs that I add in the portal form.