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03-28-2025 04:07 AM
Good afternoon.
How to add the below if action from SubFlow "subflow2" in Flow Actions "act1"? I want that action to be in act1, instead of subflow2, as I want to use message pill, after the Output has come.
Below is the screenshot for act1 Action
Solved! Go to Solution.
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03-28-2025 05:19 AM
within Action you can use Send Email but you cannot check if message is empty or not using IF logic.
So please use subflow only
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-28-2025 05:19 AM
within Action you can use Send Email but you cannot check if message is empty or not using IF logic.
So please use subflow only
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-28-2025 06:40 AM
Oh I see, No problem @Ankur Bawiskar. Thank you so much for your valuable help. Really appreciate.
Also, please suggest some other way, how to use if condition in Action....
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03-28-2025 07:05 AM
Not possible to use IF in flow action.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader