how to assign to me an incident to myself?
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‎01-22-2019 09:19 PM
this ticket only assign by system administrator
how can i assign this ticket?
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Incident Management
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‎01-22-2019 09:33 PM
Hi,
here is the code for UI Action.Make sure client callable checkbox is true.
function callme(){
var Name = g_user.getFullName();
g_form.setValue('assigned_to',Name);
g_form.setValue('work_notes',"Icident is assigned to me");
}
Let me know if this works.
Thanks
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‎01-22-2019 09:39 PM
You should have at least an itil role to assign ticket.

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‎01-22-2019 09:44 PM
Hi
Can you clear the requirement further.

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‎01-22-2019 10:06 PM
hi
https://www.servicenowguru.com/system-ui/ui-macros/add-me-ui-macro-user-group-fields/
Thanks,
Rahul Kumar