How to Auto populate the task_incident values from parent incident (Only when i click on new button in task incident then populate parent incident details).

Sidhu9
Tera Contributor

Thanks

Srinu

1 ACCEPTED SOLUTION

Hi,

approach using display BR + onLoad client script on incident_task

1) Create a Display Business Rule on your Incident Task Table and use the script mentioned below:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	g_scratchpad.shortDescription = current.parent.short_description;
	g_scratchpad.description = current.parent.description;

})(current, previous);

 2) Write an On Load Client Script on Incident Task Table with below Code:

function onLoad() {
   //Type appropriate comment here, and begin script below

   g_form.setValue('short_description', g_scratchpad.shortDescription);
   g_form.setValue('description', g_scratchpad.description);

}

Regards
Ankur

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron

Hi,

are you saying on incident form under incident task related list when you click new button the fields on incident_task should get auto-populated with data from parent incident?

if yes then you can use display BR on incident task and get the field values and set it

Regards
Ankur

Yes

Can you please send me script

Hi,

approach using display BR + onLoad client script on incident_task

1) Create a Display Business Rule on your Incident Task Table and use the script mentioned below:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	g_scratchpad.shortDescription = current.parent.short_description;
	g_scratchpad.description = current.parent.description;

})(current, previous);

 2) Write an On Load Client Script on Incident Task Table with below Code:

function onLoad() {
   //Type appropriate comment here, and begin script below

   g_form.setValue('short_description', g_scratchpad.shortDescription);
   g_form.setValue('description', g_scratchpad.description);

}

Regards
Ankur

Hi ankur

This code is not Working