How to Change assignment group based on catalog item variable??
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‎04-08-2024 04:00 AM
We have one existing catalog item. now requirement came so need to change assignment groups based on one of the variable field present on catalog item.
How can we achieve this scenario?
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‎04-08-2024 04:03 AM
How is the current assignment handled? Is it going into a flow, or a workflow? Is it assigned manually?
Please elaborate, because with your information I would just say: add a step into your workflow that if variable = x, assignment goes to y.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎04-08-2024 06:26 AM
Yes. It is configured in workflow. But,
is any other way to implement this without using workflow?
like catalog client script, ui policy, etc?
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‎04-08-2024 06:35 AM
Hi, @priyanka0709
Yes, you could achieve it using both. Could you be more specific in the details what are you willing to achieve?
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‎04-15-2024 03:56 AM
We have one existing workflow currently after raising request it automatically assigned to particular assignment group. This functionality already added in workflow only. Now we have requirement based on one of the catalog variable it should be assigned to new assignment group. where can we add the script for new assignment group in existing workflow?
