How to change ODBC connection timeout

Sironi
Kilo Sage

Hi 

i have created two below properties in servicneow as per docs

glide.http.timeout  | integer |300000
glide.soap.request_processing_timeout  | integer  | 300

 

but still error coming like this

 

find_real_file.png

1 ACCEPTED SOLUTION

Kieran Anson
Kilo Patron

Hi,

The above properties you've set don't relate to ODBC. In order to configure the ODBC with custom properties you need to do this as part of the DSN you created.

As per the below image, you'd enter 'timeout=xxx' in the custom properties replace xxx with the timeout in seconds. Default is 175 seconds.

find_real_file.png

DOCS - Setting ODBC Properties

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1 REPLY 1

Kieran Anson
Kilo Patron

Hi,

The above properties you've set don't relate to ODBC. In order to configure the ODBC with custom properties you need to do this as part of the DSN you created.

As per the below image, you'd enter 'timeout=xxx' in the custom properties replace xxx with the timeout in seconds. Default is 175 seconds.

find_real_file.png

DOCS - Setting ODBC Properties