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04-24-2020 10:58 AM
Hi
i have created two below properties in servicneow as per docs
glide.http.timeout | integer |300000
glide.soap.request_processing_timeout | integer | 300
but still error coming like this
Solved! Go to Solution.

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04-25-2020 01:57 PM
Hi,
The above properties you've set don't relate to ODBC. In order to configure the ODBC with custom properties you need to do this as part of the DSN you created.
As per the below image, you'd enter 'timeout=xxx' in the custom properties replace xxx with the timeout in seconds. Default is 175 seconds.

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04-25-2020 01:57 PM
Hi,
The above properties you've set don't relate to ODBC. In order to configure the ODBC with custom properties you need to do this as part of the DSN you created.
As per the below image, you'd enter 'timeout=xxx' in the custom properties replace xxx with the timeout in seconds. Default is 175 seconds.