How to change the banner logo in next experience ui

Sriraj V
Tera Contributor

Hi All,

I tried changing the banner logo with the help of this link. But the modified logo have not updated.

Will it take time..? I did cache.do, re-logged in to the instance but nothing works.

What could be the reason?

 

Regards,

Sri

1 ACCEPTED SOLUTION

Arun Sarav
ServiceNow Employee
ServiceNow Employee

Hi @Sriraj V ,

 

Can you check if your image format is one of the following ".gif, .png.jpg, or .bmp" 

 

Also, what is the size of the image. Is it throwing any error? Can you send the screenshot, please.

 

Let me know your thoughts!

View solution in original post

5 REPLIES 5

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Sriraj V 

 

Change the Banner Image using: System Properties > Basic Configuration in Application Navigation.

 

AnubhavRitolia_0-1665556276698.png

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

Thank you Anubhav for the reply. Because of the size of the image it didn't reflected properly. Marked as helpful.

Arun Sarav
ServiceNow Employee
ServiceNow Employee

Hi @Sriraj V ,

 

Can you check if your image format is one of the following ".gif, .png.jpg, or .bmp" 

 

Also, what is the size of the image. Is it throwing any error? Can you send the screenshot, please.

 

Let me know your thoughts!

Thank you for the hint "size of the image" Arun. Marked as correct. Thanks.