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10-11-2022 10:42 PM
Hi All,
I tried changing the banner logo with the help of this link. But the modified logo have not updated.
Will it take time..? I did cache.do, re-logged in to the instance but nothing works.
What could be the reason?
Regards,
Sri
Solved! Go to Solution.
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10-11-2022 11:42 PM - edited 10-11-2022 11:43 PM
Hi @Sriraj V ,
Can you check if your image format is one of the following ".gif, .png, .jpg, or .bmp"
Also, what is the size of the image. Is it throwing any error? Can you send the screenshot, please.
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10-11-2022 11:30 PM - edited 10-11-2022 11:31 PM
Hi @Sriraj V
Change the Banner Image using: System Properties > Basic Configuration in Application Navigation.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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10-12-2022 10:36 PM
Thank you Anubhav for the reply. Because of the size of the image it didn't reflected properly. Marked as helpful.
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10-11-2022 11:42 PM - edited 10-11-2022 11:43 PM
Hi @Sriraj V ,
Can you check if your image format is one of the following ".gif, .png, .jpg, or .bmp"
Also, what is the size of the image. Is it throwing any error? Can you send the screenshot, please.
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10-12-2022 10:37 PM
Thank you for the hint "size of the image" Arun. Marked as correct. Thanks.