How to change the banner logo in next experience ui

Sriraj V
Tera Contributor

Hi All,

I tried changing the banner logo with the help of this link. But the modified logo have not updated.

Will it take time..? I did cache.do, re-logged in to the instance but nothing works.

What could be the reason?

 

Regards,

Sri

1 ACCEPTED SOLUTION

Arun Sarav
ServiceNow Employee

Hi @Sriraj V ,

 

Can you check if your image format is one of the following ".gif, .png, .jpg, or .bmp" 

 

Also, what is the size of the image. Is it throwing any error? Can you send the screenshot, please.

 

View solution in original post

5 REPLIES 5

anubhavritolia
Giga Sage

Hi @Sriraj V 

 

Change the Banner Image using: System Properties > Basic Configuration in Application Navigation.

 

AnubhavRitolia_0-1665556276698.png

 

 

Thank you Anubhav for the reply. Because of the size of the image it didn't reflected properly. Marked as helpful.

Arun Sarav
ServiceNow Employee

Hi @Sriraj V ,

 

Can you check if your image format is one of the following ".gif, .png, .jpg, or .bmp" 

 

Also, what is the size of the image. Is it throwing any error? Can you send the screenshot, please.

 

Thank you for the hint "size of the image" Arun. Marked as correct. Thanks.