How to change the Default Label on VTB

Sunny45
Kilo Guru

Hello Team, 

I am in need of adding new Story status ["UAT"] on the VTB. How can I do that can you please advise step by step? 

 

Thanks.

 

Sunny45_0-1708458614323.png

 

 

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sunny45 

 

The VTB is created from Table driven, so we cant change the lane name.

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Ivan Betev
Mega Sage
Mega Sage

Hi @Sunny45 ,

 

you can only change the lane title in Freeform or Flexible boards, if you are using a table-driven board with a specified Vertical Lane Field, the values of that field will be used as lane titles.

 

Regards, Ivan

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Is this a new status that you are introducing? And the image you are showing, are the current states? After adding the new status, it should be possible have this in a new lane available.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Mark Roethof
Tera Patron
Tera Patron

Also just tested, no issues at all. Thing you just need to know:

 

On existing boards, a new status won't be added as lane. You would need to add the lane yourself. This you can do manually. Just open your board in vtb_board, scroll down to the related list of Visual Task Board Lanes, and add your new state there as lane.

= tested, works.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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