How to change the Default Label on VTB
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02-20-2024 11:52 AM
Hello Team,
I am in need of adding new Story status ["UAT"] on the VTB. How can I do that can you please advise step by step?
Thanks.
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02-20-2024 11:57 AM
Hi @Sunny45
The VTB is created from Table driven, so we cant change the lane name.
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02-20-2024 12:09 PM - edited 02-20-2024 12:10 PM
Hi @Sunny45 ,
you can only change the lane title in Freeform or Flexible boards, if you are using a table-driven board with a specified Vertical Lane Field, the values of that field will be used as lane titles.
Regards, Ivan

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02-20-2024 12:11 PM
Hi there,
Is this a new status that you are introducing? And the image you are showing, are the current states? After adding the new status, it should be possible have this in a new lane available.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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02-20-2024 12:17 PM
Also just tested, no issues at all. Thing you just need to know:
On existing boards, a new status won't be added as lane. You would need to add the lane yourself. This you can do manually. Just open your board in vtb_board, scroll down to the related list of Visual Task Board Lanes, and add your new state there as lane.
= tested, works.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field