How to change the state from " Consumed" to back " In Stock"?

[elifa_]

Hello, 

How can I change the state from " consumed" to back " in stock" for consumable items? 

Thank you.

[Veer MS]

Hi,

Please find the solution in the following link.

https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/asset-management/concept/c_FollowLifeCycleConsumbl.html

Please mark it as correct or helpful.

Thanks

Veer

[Alikutty A · Accepted solution]

Hello,

You cannot by default. The reasoning behind this is based on the concept of a consumable: once something is consumed, it is not expected to be reused again in a meaningful way. If you have something that you do want to track individually and move around, then you can track it as an individual asset.

That being said, I have worked with some customers who want to be able to track low end monitors as consumables and then put them back in stock if someone is no longer using it. One way to do handle this would be to add a consumable of quantity 1 back to the stock with a $0 cost on it. This ups your stock count, but does not indicate that you paid for another monitor (which you didn't).

Taken from here

Thanks!

[paw2]

That is only part of the equation however.  You would also have to take quantity out of the "consumed" line, otherwise the reporting at a higher total level will be overstated by the quantity added back in.

Another typical situation, is human error, where consumed quantity (and associated cost) was incorrectly over-consumed.  Consumed records, while possibly able to put quantity back in to the consumables bucket out of the consumed line, I found adjusting the cost could not be done.  In this case, costs would be off (auditors don't like that, nor asset quantity discrepancies).