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Complaining160

A user is complaining that they are seeing a blank page , when they click create new , from your custom inventory application.you have confirmed that they can see the inventory application, and the create new module on the application navigator.what ...

Ashok  kumar by Tera Contributor
  • 1973 Views
  • 1 replies
  • 0 helpfuls

how to deactivate application's portal in servicenow

Hi , Here we have created 1 application named 'abc'.we have created 1 portal for that abc application like developer.service-now.com/abc.now i want to deactivate this portal to users, so how we can deactivate the portal without deleting . Please sugg...

Customize OOB login widget

Hi All,We are using OOB login widget in login page. We would like update the error message if any locked out user tries to login. Currently it is showing username/password is invalid.Thank you.

Madhavi2 by Tera Contributor
  • 361 Views
  • 1 replies
  • 0 helpfuls

Workflow approvers is Creating when there is no approval

Hello Folks, In workflow ,if the if condition is set as No and its moving to the timer and creating the Sc task, till her its fine My question is when if condition is set as No, then why Not Yet Requestedis creating to in the RITM approvers   Could a...

Workflow issue

Hi All, my requirement is, 1st and 2nd tasks assigned to cannot be same.can someone suggest what is wrong with the workflow, please refer attached screenshotsScratchpad :    

Ankita9793_0-1706771981791.png Ankita9793_1-1706772032147.png Ankita9793_2-1706772071661.png
Ankita9793 by Tera Contributor
  • 393 Views
  • 2 replies
  • 0 helpfuls

Resolved! Business Stakeholder vs. Approver User Roles

Hi all,  Wondering if someone could explain the difference between business_stakeholder and the approver_user role?  From my understanding the business_stakeholder role has the approver_user role within, with the ability to read Incident, Request, Ta...