How to check clone history

Supriya25
Tera Guru

Hi,

In Dev instance when we were in NewYork  version we did cloning multiple times Prod to Dev.

recently we upgraded Dev instance to Orlando. my requirement is here, how to find last cloning details when we were in newyork version.

find_real_file.png

1 ACCEPTED SOLUTION

asifnoor
Kilo Patron

Hi,

You have to check prod instance to view clone history as the isntance is cloned from prod. 

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

View solution in original post

10 REPLIES 10

asifnoor
Kilo Patron

Hi,

You have to check prod instance to view clone history as the isntance is cloned from prod. 

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

Prod also Upgraded to Orlando, so data still presented there in PROD?

Yes, you should have it. Upgrade does not delete any of your data.

Thanks Asifnoor..!

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

you will find the Clone History information in the Source instance, so in your case in Prod instance.

Please check the same System Clones there.

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto