How to check if catalog item in shopping cart is valid / up-to-date

[peter_repan]

Hi all,

I'm interested in possible ways how to validate catalog item in shopping cart.

What I mean:

Let's imagine an user has catalog item in shopping cart for a long time.

After he added the item into the cart, a new "version" of catalog item has been released and some variables were removed / some mandatory variables added, workflow has changed etc.

What happens if he decides now to submit the shopping cart?

I assume the ServiceNow will not stop or inform user, that his order is NOT up-to-date.

Do you see any possible way(s) how to check, if catalog item in shopping cart matches the actual version of catalog item in the system?

[Michael Fry1]

In Catalog Policies > Properties, there is an option: Enable removal of inactive catalog items from cart. So when making changes, create a new catalog item and inactive the old one to protect from anyone ordering the old item.

[peter_repan]

Hi Michael,

thanks for your opinion, but we cannot always create new catalog item because of creation/deletion of variables.

This must be done on the current/existing item.