Using teams email address in notifications
I have a requirement to send emails to Teams channels. Upon reading in Microsoft site this is not possible if teams is part of Office 365 Government plan. Has anyone done this for teams in this plan?
Forum Posts
CI is not getting reflected in Problem form some time dropdown showing some time not
Problem records are randomly losing the ability to select a CI. The CI may be selectable when the record is initially opened, but upon saving or sometime later, the CI is unable to be changed as information changes. When this happens, no CI is select...
change request
answer = { // Configure policy inputs here u_vp_approval_mandatory: false};var vp_approval_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("change=" + current.sys_id + "^type=blackout^schedule.ref_cmn_...
How to edit variables from variable editor
In service catalog all variables are read only in variable editor.. I need to edit one variable in task ..I created UI policy which apply on task and also tried creating client script but nothing works out.. can anyone explain what we can do for maki...
Resolved! Users stuck in Self-Service view despite having a custom role
Hello Community, I've created a custom role to allow users to view only a subset of incidents and requests.The access part works perfectly — ACLs and Query Rules are all good. However, users with this role are stuck in the "Self-Service" (ess) view a...
Catalog Task creation in Subflow in Flow designer
Hi All, i want to create above 60 actions in flow designer , as per the OOB actions limit in flow designer is 50 only. i stucked at creation of subflow to create 50 catalog taks in the subflow. How to create the tasks in subflow ?? can any one hel...
Resolved! Max grouped by rows in SOW
Heya,when I use the "Group by" function in the SOW, the groups seem to be limited to 20, no matter how many rows per page I set.Is there any way to adjust the limit of shown grouped entries? Thanks in advance!
Generic flow for multiple catalog items
Hello there, is there a way to make a generic flow for multiple catalog items, hard part for me comes only where i cant make the "Get Catalog variables " action to work for multiple items, as they have different fields(there are common but not ...
How to fetch system property value and parse
I want to write condition script in risk. conditions, table for below 4 combinations where I have system property Change models exempted from risk calculation" with values vendor, standard verify change model to be applied with this property for last...
Notification request item delivery
Hello can anyone know how to test this email notification : Request Item Delivery. because i can't choose the stage delivery Thank you all
JIRA
Hi everybody what is the difference between https://www.servicenow.com/docs/fr-FR/bundle/xanadu-integrate-applications/page/administer/integrationhub-store-spokes/task/jira-ext-trigger.html and https://www.servicenow.com/docs/fr-FR/bundle/xanadu-int...
Restricting the "New" Option in Lookup List for Emergency Change Without Affecting Original Incident
Hi everyone,In our ITSM implementation, emergency changes are typically raised only for P1 (Priority 1) or major incidents. This is enforced by using a lookup field in the Emergency Change form, known as the Point of Entry field, which references the...
Standardising flows and approvals for catalog items
Has anyone created a standardised catalog process?I am currently implementing a standardised workflow with subflows to determine the approval and fulfilment phases (driven by decision tables) however curious to know if anyone has implemented a simila...
Change Management and CSDM
Based on the Relationship in the CSDM Business Services is published as the Business Service Offering. Then Business Service Offering Depends on Service Instance. So my question is if I have the relationships setup and and pick a Service Instance con...
Resolved! Reference List not showing on form
I have a reference variable on a Catalog Item.I can see the list of the table items in the field because I'm an administrator, but no one else can.Here's what my ACL looks like for the "read" operation:
