How to check the Task close before closing the Change?

[navneet10]

Hi All,

We need to close all the tasks where short description of Task contain the string "Dupicate Change Task"

Basically if the Tasks associated with the change are   active and Short description = %Dupicate Change Task% then thease task should be closed then only system allow change to move to the next stage.

Need to do it using UI action.How to achive this.

Thanks in advance.

addQuery

[Goran WitchDoc]

Here is an example.

UI action checks if incident has active incident tasks:

UI Action:

Using getXMLWait() here since we want the use to wait for the answer, not clicking around like normally with getXML()

Script Include:

Only need to look at the checkTask the other one is for another community thread 😃

[navneet10]

Hi

I tried this in the UI Action   after seeing your references.It looks ok. as giving the message to close the task.

var tsk = new GlideRecord('change_task');

tsk.addQuery('active',true);

tsk.addQuery('short_description','Duplicate Change Task');

tsk.query();

if(tsk.next())

{

alert('Close the Change Opened Task');

}

else

Hope this is the correct way.

Thanks..

[Steven1]

Hi.

Step 1.   Create a OnSubmit Client script

function onSubmit() {

if (g_form.getValue('state') == 0){
var ga = new GlideAjax('checkOpenChangetasks');
ga.addParam('sysparm_name','openChangetasks');
ga.addParam('sysparm_sid', g_form.getUniqueValue());
ga.getXMLWait(ga.getAnswer());
if (ga.getAnswer() == 'true') {

alert('Please complete all the Implementation Tasks');

g_tabs2List.setActive(0); // Task related list


return false;


}
}
}

Step 2. Create a Script include

- Name : checkOpenChangetasks

- Client callable : true

var checkOpenChangetasks = Class.create();


checkOpenChangetasks.prototype = Object.extendsObject(AbstractAjaxProcessor, {
openChangetasks : function() {

var changeSysID = this.getParameter('sysparm_sid');
var rec = new GlideRecord('change_task');
rec.addQuery('change_request' , changeSysID);
var qc1 = rec.addQuery('state', '-5');
qc1.addOrCondition('state', '1');
rec.query();
if (rec.next()) {
return true;
}


},
});

-', g_form.getUniqueV ', g_form.getUniqueV

[jas101]

Hi guys, thanks for this useful thread. Is it possible to modify this check so the CTASK look-up/check is that certain change tasks fields have been completed e.g. fields below are not NULL?

--Assignment group (assignment_group)

--Planned start (start_date)

--Planned end (end_date)

Bonus question...

Can you also check that 'Description' (description) field in CTASK is not a specific string e.g. "Describe the work", which is the default/'template' text that auto appears on the CTASK when it has been created by the workflow. I.e. check that it has been modified by a user and is different from the string/default text.

Many thanks.