How to clear previous reference field value and then select new one on UI Page

Vaibhav39
Tera Expert

Hello.
I have three reference fields on UI page: Company, Code & Type.
On click of UI action I'm able to populate those fields from form to UI page.
When I change company then the other two fields (values from fields) should get cleared. I'm able to achieve this using gel('<field>').value =''; and gel('sys_display.<field>').value='';

The issue is, when I select value from other two reference fields it is not showing. May be it gets cleared again.
I would really appreciate if I get any kind of help here.
TIA.

1 ACCEPTED SOLUTION

Vaibhav39
Tera Expert

Thank you for your time Kieran & Ankur, I really appreciate. I resolved the issue.

Every time that function gets called. So, I simply wrote onchange attribute and declared a function in urgency & style. Below is the changes I made.

HTML:

<g:ui_reference name="u_urgency_code" id="u_urgency_code" completer="AJAXTableCompleter" table="u_fsmm_urgency_code" displayValue="${jvar_urgencyDisplayName}" value="${jvar_urgencyCode}" query="u_active=true^u_company=${jvar_companyName}" onchange="changeUrgency()" />

<g:ui_reference name="u_pcd_style" id="u_pcd_style" completer="AJAXTableCompleter" table="u_pcd" displayValue="${jvar_styleDisplayName}" value="${jvar_styleName}" query="u_active=true^u_company=${jvar_companyName}" onchange="changeStyle()" />

Updated Client script:

function changeUrgency() {}
function changeStyle() {}

function showUrgencyAndStyle() {
    var companyId = gel('company').value;
    var urgencyId = gel('u_urgency_code').value;
    var styleId = gel('u_pcd_style').value;
    var urgencyLookUp = gel('lookup.u_urgency_code');
    var styleLookUp = gel('lookup.u_pcd_style');
    var urgencyArray = [];
    var styleArray = [];

    gel('u_urgency_code').value = "";
    gel('sys_display.u_urgency_code').value = "";
    urgencyLookUp.style.display = "none";
    gel('u_pcd_style').value = "";
    gel('sys_display.u_pcd_style').value = "";
    styleLookUp.style.display = "none";

    if (companyId != '') {
        urgencyLookUp.style.display = "";
        styleLookUp.style.display = "";

        //Filter for Urgency code based on company
        var grUrgency = new GlideRecord("u_fsmm_urgency_code");
        grUrgency.addQuery('u_active', true);
        grUrgency.addQuery('u_company', companyId);
        grUrgency.addQuery("u_urgency_code", "!=", "");
        grUrgency.query();
        while (grUrgency.next()) {
            urgencyArray.push(grUrgency.sys_id.toString());
        }
        urgencyLookUp.setAttribute('onclick', "mousePositionSave(event); reflistOpen('u_urgency_code', 'not', 'u_fsmm_urgency_code', '', 'false', 'QUERY:u_active=true', 'sys_idIN" + urgencyArray + "', '')");

        //Filter for Style based on company
        var grStyle = new GlideRecord("u_pcd");
        grStyle.addQuery('u_active', true);
        grStyle.addQuery('u_company', companyId);
        grStyle.addQuery("u_style", "!=", "");
        grStyle.query();
        while (grStyle.next()) {
            styleArray.push(grStyle.sys_id.toString());
        }
        styleLookUp.setAttribute('onclick', "mousePositionSave(event); reflistOpen( 'u_pcd_style', 'not', 'u_pcd', '', 'false', 'QUERY:u_active=true', 'sys_idIN" + styleArray + "', '')");

    }
}

View solution in original post

27 REPLIES 27

I am not clear with the part and confused.

If the filters are set correctly based on company change then what's the issue

you are only setting the filter and not setting the value

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I'm also confused.

If I select other company (say EFGH) and urgency code consists of 3 values (say aa, bb & cc) and if I select any one value, it is not showing on fields.

I don't know what should be done.

I think, below code is clearing values every time.

gel('u_urgency_code').value = "";
gel('sys_display.u_urgency_code').value = "";

gel('u_pcd_style').value = "";
gel('sys_display.u_pcd_style').value = "";

Hi,

but this script will only run when company changes

If you are able to test below scenario then you should be ok

1) Consider this scenario

a) You select Company EFGH

b) On Change would run and clear both the fields and set the filter

c) you should be able to select the Urgency and Style Now

d) now you clear the Company and set it to DEF

e) Again on change runs and clear both the fields and set the filter

f) user can select urgency and Style

g) Now if you clear company and make it empty

h) again onchange runs and clear the value

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

The issue is with below line.

c) you should be able to select the Urgency and Style Now.

Actually, I am able to select urgency but the selected value is getting cleared again; that selected value is not showing. Same is happening with Style.

 

Hi,

but you are not having any onchange attribute for those 2 <g:ui_reference> tags

Did you try adding alert here and check if this function is getting triggered?

function showUrgencyAndStyle() {

alert('inside change');
    var companyId = gel('company').value;
    var urgencyLookUp = gel('lookup.u_urgency_code');
    var styleLookUp = gel('lookup.u_pcd_style');
    var urgencyArray = [];
    var styleArray = [];

    if (companyId == '' || companyId == 'null') {
        gel('u_urgency_code').value = "";
        gel('sys_display.u_urgency_code').value = "";
        gel('sys_display.u_urgency_code').readOnly = true;
        urgencyLookUp.style.display = "none";
        gel('u_pcd_style').value = "";
        gel('sys_display.u_pcd_style').value = "";
        gel('sys_display.u_pcd_style').readOnly = true;
        styleLookUp.style.display = "none";
        return;
    }
    else{

                gel('u_urgency_code').value = "";
        gel('sys_display.u_urgency_code').value = "";

                gel('u_pcd_style').value = "";
        gel('sys_display.u_pcd_style').value = "";

        //Filter for Urgency code based on company
        var grUrgency = new GlideRecord("u_fsmm_urgency_code");
        grUrgency.addQuery('u_active', true);
        grUrgency.addQuery('u_company', companyId);
        grUrgency.addQuery("u_urgency_code", "!=", "");
        grUrgency.query();
        while (grUrgency.next()) {
            urgencyArray.push(grUrgency.sys_id.toString());
        }
        urgencyLookUp.setAttribute('onclick', "mousePositionSave(event); reflistOpen('u_urgency_code', 'not', 'u_fsmm_urgency_code', '', 'false', 'QUERY:u_active=true', 'sys_idIN" + urgencyArray + "', '')");

        //Filter for Style based on company
        var grStyle = new GlideRecord("u_pcd");
        grStyle.addQuery('u_active', true);
        grStyle.addQuery('u_company', companyId);
        grStyle.addQuery("u_style", "!=", "");
        grStyle.query();
        while (grStyle.next()) {
            styleArray.push(grStyle.sys_id.toString());
        }
        styleLookUp.setAttribute('onclick', "mousePositionSave(event); reflistOpen( 'u_pcd_style', 'not', 'u_pcd', '', 'false', 'QUERY:u_active=true', 'sys_idIN" + styleArray + "', '')");
    }
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader