how to clear user criteria cache without logging out

manish64
Giga Guru

‎08-27-2020 06:25 AM

how to clear user criteria cache without logging out .I have tried to clear user criteria by gs.cacheflush('criteria_cache')but no luck.

Issue:we have user criteria built on location ,if user change location then he need to logout and login again but i am trying to achive it without logout .Anyone tried it ??

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Jaspal Singh
Mega Patron
Mega Patron

‎08-27-2020 06:29 AM

Hi Manish,

 

That is an expected behavior as it requires new session to be established.

In case you will you can clear cache of instance by using cache.do in the application navigator & then pressing Enter.

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Michael Culhane
Tera Contributor

‎08-13-2021 06:54 AM

In Quebec you can disable the caching of scripted user criteria with a property called glide.cache.disabled.scripted_user_criteria_cache = true.  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962006

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